Privacy Policy
Privacy Policy
Mobile Key Locksmith MD LLC ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services. By accessing or using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
We respect your privacy and are dedicated to ensuring that your personal information remains protected. Please read this Privacy Policy carefully to understand how we handle your information.
1. Information We Collect
We collect different types of information to provide and improve our services to you. The information we collect can be divided into the following categories:
A. Personal Information You Provide
When you use our website or engage with our services, you may provide personal information that is necessary for us to complete a service request, process payments, or communicate with you. This may include:
Contact Information: Name, phone number, email address, and billing address.
Service Request Details: Information related to the locksmith services you request, such as the type of service (lockout, key duplication, etc.), the location of the service, and any specific issues with locks or security systems.
B. Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, your usage of our website, and how you interact with our services. This information may include:
Device Information: Information about your computer, mobile device, or other devices used to access our website, including device type, operating system, browser type, and version.
Usage Data: Information about how you use our website, such as pages visited, time spent on pages, search queries, and other actions taken on our site.
Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our website and gather certain information. Cookies are small text files that are stored on your device. You can choose to accept or decline cookies, but if you decline, some features of the website may not function as intended.
2. How We Use Your Information
We use the information we collect from you for various purposes, including but not limited to:
Providing Services: To process your service requests, schedule appointments, and deliver locksmith services such as lockouts, key duplications, and security system installations.
Communication: To contact you regarding your service requests, confirm appointment details, provide updates about the status of services, and respond to any inquiries you may have.
Billing and Payment: To process payments for services rendered, send invoices, and provide you with receipts for transactions.
Improving Services: To analyze how our website and services are used, diagnose any technical issues, improve the functionality of our website, and enhance the quality of our locksmith services.
Marketing and Promotional Communications: If you have opted in to receive marketing communications, we may use your contact information to send you updates, promotions, offers, or other relevant information related to our services. You can opt out of these communications at any time by following the unsubscribe instructions in the emails or by contacting us directly.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:
A. Service Providers
We may share your information with third-party service providers who assist us in performing our services or business operations. These service providers include payment processors, customer support platforms, and email communication services. These third parties are only permitted to use your personal information to perform services on our behalf and are obligated to keep your information secure.
B. Legal Compliance
We may disclose your personal information when required to do so by law or in response to a legal request (e.g., subpoena, court order). This includes complying with government or regulatory requirements, protecting our rights, or investigating fraud or other illegal activities.
C. Business Transfers
In the event that Mobile Key Locksmith MD LLC undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website of any change in ownership or use of your personal information.
D. With Your Consent
We may share your personal information with other parties if you have given us your explicit consent to do so. For example, if you opt in to receive marketing communications from third-party partners or service providers, we may share your contact information for that purpose.
4. Data Security
We take the security of your personal information seriously and employ reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, loss, or disclosure. These measures include encryption of payment information, secure access controls for employees and contractors, and regular security audits of our systems.
However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
5. Your Rights and Choices
As a user of our services, you have certain rights and choices regarding your personal information:
A. Access and Correction
You may request access to the personal information we hold about you. If you believe any of the information is inaccurate or incomplete, you can request that we correct or update it.
B. Data Deletion
You may request the deletion of your personal information, subject to legal obligations that may require us to retain certain data. Once your request is processed, we will delete your personal data from our systems, except as necessary for business or legal purposes.
C. Opt-Out of Marketing Communications
If you no longer wish to receive promotional or marketing emails from us, you can opt-out by following the unsubscribe link in the emails or contacting us directly. Please note that even if you opt-out of marketing communications, we may still send you important service-related information, such as invoices, payment confirmations, and updates related to your service requests.
D. Cookie Preferences
You have the option to accept or reject cookies when you visit our website. Most web browsers allow you to control cookie settings through their preferences. However, disabling cookies may limit certain features or functionality of the website.
6. Third-Party Links and Websites
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Children's Privacy
Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child under the age of 18, we will take steps to delete the information as soon as possible.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective as of the date it is posted. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us using the information below:
Mobile Key Locksmith MD LLC
Phone: 240-433-6699
Email:[email protected]
Website: Mobilekeylocksmithllc.com
By using our website and services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. Thank you for choosing Mobile Key Locksmith MD LLC for your locksmith needs.